Mentor Support
Help for every role on Mentor.
Clear guides for learners, managers, admins, and Studio authors — grounded in how the product works today.
Getting started
Sign in, pick a workspace, and finish first-week setup.
Learners
Home, Learn, Documents, Tasks, credentials, and alerts.
Managers
Approvals, assignments, and readiness reports.
Admins
People, roles, locations, branding, and organization mode.
Studio
Courses, SCORM, programs, documents, forms, Forge, publishing.
Account & security
Sign-in, passkeys, sessions, and alert preferences.
Catalog & domains
Public catalogs, vanity hosts, and custom learning domains.
Troubleshooting
Common blockers and how to clear them.
Popular articles
- Sign inHow Sign in works across app, Studio, and catalog.
- HomeYour next action, open work, and coach prompts.
- Inside the course playerModules, sequential locking, quizzes, forms, and proof gates.
- Import a SCORM packageUpload SCORM 1.2/2004 zips, validation, limits, and native convert.
- Approvals inboxReview proofs and approve or reject forms.
- People and invitesInvite members, set roles and locations, activate or disable access.
- The course builderModules, lessons, blocks, and the inspector — full anatomy.
- Organization brandingWordmark, logo, colors, and email look for your workspace.